Basketball trainer Alan Stein has a great article on communication that is definitely worth a read. It's about the major difference between high school and college players. He decides on communication.
After I read this, the next day at work my boss asked me if this document that he sent me would work. I replied that it would. He came by about 2 hours later and asked if I had done something that is the third step in the process of what I do. I told him I hadn't because I wasn't told to do that. I would have skipped step 2 without any approval. He had thought that by asking me about step 1 that everything to step 3 would have been done. Right there lies the communication breakdown. I had no idea that I was supposed to have step 3 done. It didn't make sense to me when he asked me about step 3. I probably gave him the worst look ever because I was confused about why he was asking this.
Communication is so important so that everyone is on the same page. When everyone is on the same page, everything flows and the guesswork is taken out of a lot of things.
Communicate effectively and progress will happen.
